Swimmer Brent Hayden speaks to reporters after training at the UBC Aquatic Centre in Vancouver, B.C., Thursday, May 24, 2012. THE CANADIAN PRESS/Darryl Dyck

Swimmer Brent Hayden speaks to reporters after training at the UBC Aquatic Centre in Vancouver, B.C., Thursday, May 24, 2012. THE CANADIAN PRESS/Darryl Dyck

Canada’s Tokyo hopefuls hit with credit card fraud on top of pandemic challenges

A number of Canadian athletes have discovered fake applications for a Walmart MasterCard were approved in their names

Brent Hayden didn’t need this on top of everything else.

The Canadian swimmer is among athletes trying to prepare for the Tokyo Olympics amid the COVID-19 pandemic while also dealing with credit card fraud.

A number of Canadian athletes have discovered fake applications for a Walmart MasterCard were approved in their names. They’re dealing with the time-consuming fallout.

“There are seven or eight Olympians that have had this,” Hayden told The Canadian Press.

“I think someone specifically decided to target Olympians. I don’t think it’s a vendetta against Olympians, but it’s ‘what’s a list of people we could do this to?’

“I don’t know if there was a data breach somewhere. The only information they seem to have are names and mailing addresses.”

Race walker Evan Dunfee of Richmond, B.C., and Calgary sport pistol shooter Lynda Kiejko confirmed they’ve dealt with the same credit card problems.

Dunfee cancelled a pair of cards that arrived at his parents’ house, with one already charged $500.

Kiejko was able to cancel charges and now has fraud alerts on her financial accounts.

“No idea who did it, or where they got my info,” she told The Canadian Press in a text.

As soon as Hayden cancelled one credit card, another one arrived in the mail as well as a statement from the first with $472 in charges.

The 37-year-old from Maple Ridge, B.C., won an Olympic bronze medal in the men’s 100-metre freestyle in 2012. He came out of retirement to compete in Tokyo.

Canada’s Tokyo hopefuls are pivoting and adapting on a daily basis to changing training and competition schedules because of the pandemic.

Canada’s swim trials initially scheduled for April were delayed to May, and again to June.

Time spent on the phone with corporations, police and credit monitoring companies feels draining to Hayden.

“Last week, it was way too much time,” Hayden said. “I was late to every single practice. I couldn’t get out the door on time because of this.

“We’re dealing with COVID and still trying to figure out how we can keep training. Every single week we’re constantly adapting schedules and making micro-changes.”

“Then you throw this on that, you’re like ‘what is going on?’”

Duo Bank, which administers the Walmart Mastercard, said credit card fraud is an industry problem.

“We have processes in place to identify accounts and close them immediately upon notification,” Duo Bank said in a statement.

“Victims of fraud like this are never responsible for purchases made with credit cards fraudulently opened in their name. In this case, we have been in touch with the customers.”

Hayden’s basic information gleaned from a list could have provided enough for scammers to apply for a credit card, said University of Calgary professor Tom Keenan, who authored the book “Technocreep: The Surrender of Privacy and the Capitalization of Intimacy.”

“Credit card companies are in the business of having you open credit cards, so they do their best to make it as easy as possible,” Keenan said.

“My speculation is there was a list and it got into the wrong hands. Somebody said ‘oh, these will be good people to scam.’

“To my mind, there was a list with just enough information on these athletes that you could take it and go get credit cards.”

Elite athletes tend to include their birthdays and hometowns in their online profiles, which can also assist scammers, he said.

Keeping your birthdate off-line is one way to thwart scammers, Keenan advised. Installing credit monitoring on accounts and being stingy with information while travelling overseas are others.

The Canadian Olympic Committee is aware that some Tokyo hopefuls are dealing with credit card chaos, and said its databases are secure.

“We were concerned to hear that Team Canada athletes may be being targeted for fraud,” COC chief executive officer Dave Shoemaker said in a statement.

“The COC has a robust (information technology) infrastructure in place and includes constant security monitoring.

“We will explore opportunities to provide cybersecurity awareness education for Team Canada members and stakeholders.”

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

Tokyo 2020 Summer Olympics

Just Posted

A drone’s-eye view of the Agassiz-Rosedale Bridge. (Screenshot/Shutter Speed Network)
Kent Council advocates for a wider Agassiz-Rosedale Bridge

Council voted unanimously to send letter of concern to transportation ministry

Emil Anderson Maintenance is mowing the shoulder along Lougheed Highway in Agassiz, asking motorists to use extra caution around slow-moving vehicles on Tuesday and Wednesday. (Graphic/Emil Anderson Maintenance)
TRAFFIC: Slow-moving mowers working on Highway 7 shoulders in Agassiz on Tuesday, Wednesday

Mowing takes place Tues., Weds. between 8 a.m. and 3:30 p.m.

Temperature records were broken for June 21, 2021. (Black Press Media file photo)
Record-breaking heat shimmered across Fraser Valley for second day

Tuesday should be a bit cooler says forecast from Environment Canada

Artists featured in the BLM Social Justice Art Project at UFV are (clockwise from top left): Michelle Msami, Dona Park, Rain Neeposh and Faria Firoz.
Black Lives Matter art exhibit opens at UFV in Abbotsford

Show features the work of four artists and runs until Sept. 15

Chilliwack-Hope MP Mark Strahl (right) toured the Hope Curling Club last February along with Ray Scott (left) and Craig Traun (middle) after the building had accessibility improvements. (Submitted photo)
Chilliwack-Hope MP Mark Strahl touts Enabling Accessibility Fund

Strahl is encouraging local organizations to apply for funding for mid-sized projects before July 29

The border crossing into the United States is seen during the COVID-19 pandemic in Lacolle, Que. on February 12, 2021. THE CANADIAN PRESS/Paul Chiasson
VIDEO: Border quarantine to soon lift for fully vaccinated Canadians

Eligible travellers must still take multiple COVID-19 tests

Val Litwin is the latest candidate to declare his bid for the B.C. Liberal leadership. (Litwin campaign video)
Political newcomer joins contest for B.C. Liberal leadership

Val Litwin a former B.C. Chamber of Commerce CEO

Golden Ears Mountains, captured in May 2021. (Black Press Media files)
2nd year of day passes required for entry into 5 provincial parks launches in B.C.

Pilot program seeks to protect the environment by addressing visitor surges amid the COVID-19 pandemic

Lincoln Mckoen. (YouTube)
Anglican bishop of the central Interior resigns over sexual misconduct allegations

Lincoln Mckoen was elected as a bishop of the Territory of the People region last year

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

The former Kamloops Indian Residential School on the Tk’emlups te Secwépemc reserve. (Allen Douglas/Kamloops This Week)
Tk’emlups preparing for archaeological work at B.C. residential school site where remains found

The 215 graves are, to the band’s knowledge, undocumented deaths for which it is still collecting records

Fans watch the warm-up before Game 6 between the Toronto Maple Leafs and the Montreal Canadiens in NHL playoff hockey action Saturday, May 29, 2021 in Montreal. Quebec’s easing of COVID-19 restrictions will allow 2,500 fans to attend the game for the first time in fourteen months. THE CANADIAN PRESS/Ryan Remiorz
Two-thirds of Canadians say governments shouldn’t lift all COVID-19 restrictions

Poll reports Canadians who gained pandemic weight say they have gained 16 pounds on average

Paul Bernardo is shown in this courtroom sketch during Ontario court proceedings via video link in Napanee, Ont., on October 5, 2018. Teen killer and serial rapist Paul Bernardo is set for a parole hearing today. The designated dangerous offender, has been eligible for full parole for more than three years. Bernardo’s horrific crimes in the 1980s and early 1990s include for kidnapping, torturing and killing Kristen French and Leslie Mahaffy near St. Catharines, Ont. THE CANADIAN PRESS/Greg Banning
Killer rapist Paul Bernardo faces parole hearing today; victim families opposed

Designated dangerous offender has been eligible for full parole for more than three years.

People look over the damage after a tornado touched down in Mascouche, Que., north of Montreal, Monday, June 21, 2021. Dozens of homes were damaged and one death has been confirmed. THE CANADIAN PRESS/Ryan Remiorz
One dead and extensive damage as tornado hits Mascouche, Que., north of Montreal

Damage reported in several parts of the city, and emergency teams dispatched to sectors hardest hit

Most Read