Minister opens federal pay centre, says troubled Phoenix system improving

Phoenix has caused so many snafus across the country with a backlog of 625,000 transactions

The federal government is trying to hit the reset button on its bid to repair and replace the problem-plagued Phoenix pay system.

Federal cabinet minister Carla Qualtrough was dispatched Friday to Miramichi in northeastern New Brunswick, where she officially opened the centralized Public Service Pay Centre, which processes paycheques for 300,000 federal employees.

The feel-good photo-op for the public services minister comes just over two years after the government implemented the IBM-built Phoenix system, saying it would save taxpayers more than $70 million annually.

Instead, Phoenix has caused so many snafus across the country that the backlog of transactions stood at 625,000 in March.

That number is expected to dip only slightly when the latest figures are released later this month, however Qualtrough says a pilot project developed at the centre will be rolled out across the country to ensure more timely payments.

Under Phoenix, tens of thousands of civil servants have been underpaid, overpaid or not paid at all for long periods since 2016, which has prompted protests across the country.

In February, Qualtrough issued a public apology on behalf of the government.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Just Posted

Latest plan is to fly trapped fish by helicopter over Big Bar slide

Multi-pronged plan set in motion to freesalmon blocked by landslide in the Fraser River

Light trucks are being converted to gas and propane in City of Chilliwack fleet

It came to light when tenders for certain trucks were deemed non-compliant without propane option

Family of missing Chilliwack senior with dementia frustrated with situation, heartened by community support

Nine days since Grace was last seen the question remains: ‘How can an 86-year-old just disappear?’

One-day delay for trial of Chilliwack pastor facing child porn charges

Main Street Church’s former executive pastor John Vermeer set for seven-day trial

Rail group to bring plan to Abbotsford council

Group is calling for plans to run trains on rail line between Chilliwack and Surrey

3 dead, 2 missing in northern B.C: Here’s what we know so far

Lucas Fowler, 23, and his girlfriend, Chynna Deese, were shot and killed on July 14 or 15

Coroner investigating after body recovered from Okanagan Lake

Penticton fire department assisted the RCMP with the recovery of a body Saturday

Overdoses overwhelming in B.C. Interior

Part two: Who’s affected by the current opioid crisis

Kelowna cab driver charged with sexual assault

RCMP received a report May 28 alleging a taxi passenger had been sexually assaulted by a cab driver

Tubing world record broken on Vancouver Island

But record for length of tubes linked together still has to be confirmed

The Beaverton’s sharp satire thrives in polarized political climate

Canadian TV series’ third season to air Tuesday on CTV after “The Amazing Race Canada”

VIDEO: Young couple found dead in northern B.C. had been shot, police say

Chynna Noelle Deese of the U.S. and Lucas Robertson Fowler of Australia were found along Highway 97

VIDEO: Man found dead near B.C. teens’ truck could be linked to a double homicide

RCMP said they are looking for Kam McLeod, 19, and Bryer Schmegelsky, 18, of Port Alberni

Okanagan Air Cadet challenges gender-exclusive haircut policy

Haircut regulation inspires challenge around gender identity

Most Read