Minister opens federal pay centre, says troubled Phoenix system improving

Phoenix has caused so many snafus across the country with a backlog of 625,000 transactions

The federal government is trying to hit the reset button on its bid to repair and replace the problem-plagued Phoenix pay system.

Federal cabinet minister Carla Qualtrough was dispatched Friday to Miramichi in northeastern New Brunswick, where she officially opened the centralized Public Service Pay Centre, which processes paycheques for 300,000 federal employees.

The feel-good photo-op for the public services minister comes just over two years after the government implemented the IBM-built Phoenix system, saying it would save taxpayers more than $70 million annually.

Instead, Phoenix has caused so many snafus across the country that the backlog of transactions stood at 625,000 in March.

That number is expected to dip only slightly when the latest figures are released later this month, however Qualtrough says a pilot project developed at the centre will be rolled out across the country to ensure more timely payments.

Under Phoenix, tens of thousands of civil servants have been underpaid, overpaid or not paid at all for long periods since 2016, which has prompted protests across the country.

In February, Qualtrough issued a public apology on behalf of the government.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Just Posted

New Chilliwack school board sworn in after divisive election

Incumbent Dan Coulter acclaimed as chair with Willow Reichelt winning a vote for vice-chair

Judge to decide on mental fitness of man accused of Chilliwack River Valley shooting

Two psychiatrists disagree on fitness of Peter Kampos but Crown and defence agree he is unfit

Around the BCHL: Surrey Eagles sliding and Cassidy Bowes flows

Around the BCHL is a look at what’s happening in the league and around the junior A world.

BC Ferries passengers wait to leave Vancouver Island after Remembrance Day

Traffic aboard BC Ferries slows after Remembrance Day long weekend

Chilliwack Mayor Ken Popove on the first 100 days

One-on-one discussion with the new mayor paints a picture of what’s in store for Chilliwack

Calgarians vote ‘no’ to bidding for 2026 Winter Games, in plebiscite

Out of 767,734 eligible voters, 304,774 voted and 171,750 said ”no.”

Wildfire death toll rises in California as search for missing continues

Authorities reported six more fatalities from the Northern California blaze, bringing the total number of dead so far to 48.

B.C. MLAs urge Trudeau to call byelection immediately in Burnaby-South

Four NDP provincial politicians from British Columbia are urging Prime Minister Justin Trudeau to immediately call a byelection in the federal riding of Burnaby-South.

Provincial housing boss brought home more than $350,000 in 2017-18

BC Housing develops, manages and administers a wide range of subsidized housing options

Prince Charles turns 70 with party, new family photos

Charles is due to have tea on Wednesday with a group of people who are also turning 70 this year

Kuhnhackl scores 2 odd goals as Isles dump Canucks 5-2

Vancouver drops second game in two nights

Fear of constitutional crisis escalates in U.S.; Canadians can relate

Some say President Donald Trump is leading the U.S. towards a crisis

B.C.-based pot producer Tilray reports revenue surge, net loss

Company remains excited about ‘robust’ cannabis industry

Canada stands pat on Saudi arms sales, even after hearing Khashoggi tape

Khashoggi’s death at Saudi Arabia’s consulate in Istanbul further strained Riyadh’s already difficult relationship with Ottawa

Most Read