Medical transcription eyed: 131 employees in region could be out of work

Medical transcription staff in the Lower Mainland are facing an uncertain future. A proposal could displace 131 full- and part-time workers.

Medical transcription staff in the Lower Mainland are facing an uncertain future.

A proposal could displace 131 full- and part-time workers (including 73 employed by Fraser Health) as well as 34 casual employees.

Fraser Health, along with Providence Health Care, Provincial Health Services Authority and Vancouver Coastal Health, are planning to redesign their transcription departments.

The proposal examines the possibility of outsourcing the service.

The change is expected to save just over $3 million annually.

As part of providing care, physicians often dictate (voice record) the outcomes of a patient’s visit. Transcription services staff type this information into electronic documents, which become part of a patient’s medical records.

Currently, there are different computer systems, standards and processes for delivering transcription services.

Discussions are currently underway with the Hospital Employees Union and the B.C. Government Employees Union to identify opportunities for efficiencies within existing resources.

Pending the outcome of those negotiations, a potential request for proposal would invite solutions and proposals from external vendors.

“There is a 90-day consultation period which we’ve just begun,” said Yoel Robens-Paradise, executive director of Lower Mainland Health Information Management, part of  Providence Health Care, the organization leading the implementation process.

“The business case is to implement two things – a new system as well as a decrease in our labour costs.”

If no agreement can be reached after the 90 days, companies would be encouraged to bid on the work. The plan is to have a new system in place by the end of 2012.

Hospital Employees Union (HEU) spokesperson Mike Old said the two sides will meet next week for initial discussions on the proposal.

He said a notice was given to the union and the workers stating that “they have an intention to basically contract out the service.”

“We have no idea what they are looking for. The only thing they have said is that they need to save some money.”

But he does say contracting out is not the best option.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

A 60-unit apartment complex approved near downtown Chilliwack

City councillor noted that density adds to the livability of the downtown

UPDATE: Chilliwack poultry producer’s $130,000 fight with the CFIA earns him a red-tape award

Canadian Federation of Independent Business Paperweight Awards ‘honour’ government over-regulation

DNA confirms SUV struck and killed Abbotsford cyclist in 2015, court hears

Kerry Froese operated company that owned vehicle that struck and killed Ronald James Scott in 2015

Two men charged with first-degree murder in 2019 Surrey case

Two men charged with first-degree murder in killing of Andrew Baldwin, 30, in Surrey

Chilliwack average rents up, vacancy rate down

Local situation in the rental market mirrors the national picture according to CMHC

VIDEO: Canada’s first presumptive case of coronavirus officially confirmed

Both patient and wife arrived on a China Southern Airlines flight after having been to Wuhan

First-place Canucks beat Blues 3-1 for ninth straight home win

Miller nets pair as Vancouver defeats Cup champs

Swapping grape varieties can help winemakers adapt to climate change: UBC study

Report says 56% of wine-grape-growing regions would be lost if global climate warms by 2 C

Alberta premier wants feds to approve Teck mine for benefit of First Nations

Kenney: ‘Surely [reconciliation] means saying yes to economic development for First Nations people’

Police search for man who went missing from Vernon hotel

Jay Rosenberger, 38, was last seen Friday

NDP suggests easing secondary housing rules for B.C. farmland

Lana Popham proposes guest homes not just for relatives

After four sex assaults linked, RCMP ask women not to walk alone in Coquitlam park

Four sexual assaults took place in Glen Park over two months

BC Place lights up in purple and yellow to honour Kobe Bryant

Kobe Bryant, his 13-year-old daughter and seven others were killed in a helicopter crash

Whistleblower says Iranian-Americans questioned at Peace Arch crossing were targeted

Immigration lawyer says response from Customs Border Protection is a ‘total cover up’

Most Read