Chilliwack makes online checklist to help event planners

The checklist was created in 2011 as a way to streamline event planning in one fell swoop, through Recreation and Culture.

A new service called Community Checklist went live to streamline event organization. It can be found on the city website (www.chilliwack.com) under the 'Services' tabl.

The Community Event Checklist went live on the city website this month.

The original checklist was created in 2011 as a way to streamline and coordinate event planning in one fell swoop, through a single City of Chilliwack department, Recreation and Culture.

It was the upshot of staff asking the question: “How can we do this better?” said Carolyn Marleau, manager of Leisure Development, in her report to council.

Before that, event organizers had to contact each individual department with the various requests, which led to a higher potential for unsatisfactory customer service.

The checklist is now live on the city webpage at www.chilliwack.com under the ‘services’ tab.

The checklist will “go a long way” toward making things easier for people, said Mayor Sharon Gaetz.

“Necessity is the mother of invention here,” she said.

The online version of the checklist can be found at www.chilliwack.com under the ‘Services’ tab. For the first time it allows city clients to submit requests online, and has tools to streamline the process even further by ensuring direct contact with the impacted departments at city hall.

“Considering that the majority of events and programs are organized by volunteers, it is an added bonus

that both the hard copy and electronic versions of the Community Event Checklist will allow historical

tracking of events.

“This information would then be available to future organizers of same or similar events

and programs,” according to the staff report.

Coun. Ken Popove, who used to coordinate community events in the past, praised the new services.

“I wish I would have had this tool back in the day,” he said.

jfeinberg@theprogress.com

twitter.com/chwkjourno

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