From data to dollars: local computer business prides itself on service on affordability

The third in the chain, Chilliwack’s SSL Computers is one of downtown’s newest businesses

When Nitin Sachar left India to complete his post-secondary education in Canada nearly a decade ago, he says he was unsure of what his future held, but knew somehow computers would be a part of it.

“It’s in the blood,” said 29-year-old Sachar from behind the counter of SSL Computers, one of Chilliwack’s newest businesses.

“I’ve been interested ever since I was a kid. My father is a system administratorand my older brother has a computer store in India, and I’ve always been fascinated and interested in them.”

However, once he had completed his bachelor’s degree in computer information systems from the University of Fraser Valley in 2010, and a Masters’ degree from the University of Liverpool after that, Sachar said he had to decide whether to stay or go back home.

“I had this family magnet drawing me back, but then I got offered a job at UFV’s IT department and so I had to make up my mind that if I actually went to school for this, going back home would not get me a career like this.

“(Besides,) this is where I want to be and this is what I want to be doing,” he added.

Creating Set Web Solution Ltd. in 2012, Sachar began working out of his Delta-based home with small companies that needed help managing and installing an array of IT services. But as business grew, Sachar says he knew it was time to expand beyond the confines of his garage.

So in 2015, he opened the first SSL Computers in Abbotsford, and quickly found an IT niche that fit his personal brand. By providing affordable retail prices for computers and their components, as well as top-tier customer service, Sachar was then able to expand business and open an additional shop in Surrey in 2016, and now, in 2018, in downtown Chilliwack.

When looking around the city for the perfect business location, Sachar says he decided to open his doors in the downtown core because that’s where the heart of the community is.

“And this location fit almost every (search aspect): it’s visible, can see straight down Main St., and offers peace of mind,” said Sachar, who’s also recently relocated his family to the city from Delta.

“Chilliwack is like a different world, but a friendly world,” he said with a large smile.

And although computers is in the name, Sachar says SSL Computers goes beyond keyboards and screens: with services that range from retailing both refurbished and new computer systems, input devices, hardware components, networking options, printing, storage devices, website creation and SEO, and security systems, SSL Computers is a full, one-stop shop.

But, says Sachar, SSL Computers doesn’t stop there, they also provide custom-designed software applications and can provide remote virtual assistance to its entire customer base.

“We (also design) a lot of custom software applications for our customers (that range) from dispatch to invoicing,” explained Sachar. One of the programs they’ve designed is used by various dump truck companies across the province, and another is used at a busy door and window manufacturing plant.

At the end of the day, “our focus is to get technology into each and every hand, however the means,” said the entrepreneur. “And our excitement lies within servicing people.”

To ensure he’s achieving both, Sachar says his business model is aimed at creating loyal customers through the implementation of excellent service and reasonable prices.

“We don’t focus on dollar amounts as much as service … (and) we base our service prices on (a leading, national competitor): we take whatever they charge and then slash that in half. We have the sell the same stuff (as competitors) for a lesser price,” he said.

And taking it a step further than that, Sachar and the team from SSL Computers also take the time to thoroughly educate their senior customers, which can include an in-home tutorial.

“We are (just so) proud to be (known) in this field and are happy to serve the community,” Sachar added.

For more information on SSL Computers, or to contact Nitin Sachar, please visit SSLComputers.com, or email nsachar@sslcomputers.com.


@SarahGawdin
Sarah.Gawdin@theprogress.com

Like us on Facebook and follow us on Twitter.

Just Posted

GW Graham grad Ethan Mastin wins Atlantic University Sport football title

Mastin helped his St. Francis Xavier X-Men top St. Mary’s U in last weekend’s AUS championship game.

Sardis Falcon Nick Butler named to Nissan Titan All-Canadian Team

The receiver is one of 70 high schoolers who will travel to Edmonton during the CFL’s Grey Cup week.

Country talent Petunia returns to Bozzini’s in Chilliwack Saturday

Petunia, performing Nov. 17, is referred to as ‘The Savior of Country Music’

Superstore steps into vacancy left by Sears to help every family celebrate Christmas this year

Ann Davis Transition Society has paired with the grocery giant to host a Christmas drive on Nov. 17

Chilliwack drug overdose deaths in 2018 already surpass 2017

As of September 30 there were 25 fatalities compared to 23 all of last year

People flocking to Vancouver Island city to see hundreds of sea lions

Each year the combination of Steller and California sea lions take over Cowichan Bay

Canadians more prepared for weather disaster than financial one: poll

RBC recommends people check their bank app as often as the weather app

B.C. dog owner sues after pet killed in beaver trap

A Kamloops man is suing the operator of a trapline north of the city after his dog died

Heading soccer balls can cause damage to brain cells: UBC study

Roughly 42 per cent of children in the country play soccer, according to statistics from Heritage Canada

Supreme Court hears case on migrant detainees’ rights to challenge incarceration

Currently, migrants who do not hold Canadian citizenship can only challenge detention through an immigration tribunal or a judicial review.

Canada Post issues new offer to employees as eBay calls on Ottawa to end strikes

Ebay is calling on the federal government to legislate an end to the Canada Post contract dispute, warning that quick action is needed to ensure retailers don’t lose out on critical Black Friday and Cyber Monday sales.

No G20 member has climate plan strong enough to meet Paris targets: report

Canada’s push to be a world leader in the fight against climate change may be hampered by its distinction for producing the most greenhouse gas emissions per person among the world’s 20 largest economies.

Talent show: B.C. girl, 8, memorizes entire periodic table

Grade 4 student Maya Lakhanpal heads to B.C. talent show finals with unique talent

Commercial trucks banned from left lane of Coquihalla

B.C.’s Ministry of Transportation has introduced a new program that hopes to prevent accidents and closures on the Coquihalla Highway.

Most Read