Health system showing signs of strain

I have been having a health problem for a year and just recently my doctor ordered an “urgent” MRI. I wondered how long it would take to get an “urgent” MRI and was pleasantly surprised when I received an appointment in just eight days.

I have been having a health problem for a year and just recently my doctor ordered an “urgent” MRI.  I wondered how long it would take to get an “urgent” MRI and was pleasantly surprised when I received an appointment in just eight days.

I had my MRI at the Abbotsford hospital and was dealt with in a professional, courteous and speedy manner.  I was told by the technician that my doctor would have the results in 24 to 48 hours.

I waited a week and called my doctor’s office to set up an appointment for the results.  I was told that the results were not in yet.  I called again in a few days and set up an appointment.

I had to wait three weeks to get the appointment, but I did not mind because my doctor is worth the wait.

I kept the appointment only to find out that my results had not been received. I was annoyed to say the least; it is not my doctor’s fault.

I went home and emailed the Fraser Health Authority compliments and complaints department.  I explained my situation via email and got back an answer the same day stating that they could deal with my problem more efficiently if I called them.  I called and, you guessed it: “Please leave a message after the beep.”

I did get a call back in just a few minutes, probably because I sounded annoyed on the phone.  The person I spoke to asked me if I wanted them to track down the results. I said that would be nice, but I really wanted to know why it was taking so long. She said she would look into it for me but that she did have 30 business days to deal with the problem.

Okay, now I am laughing – good grief.

My next question is who do I sue if this turns out to be something serious?  Evidently I am not the only person whose results are missing and there are people a lot worse off than I am.

Our system is in trouble.  Stop giving the fat cats at BC Ferries and BC Hydro so much money. Put more money into our medical and education system, after all, these are people that take care of our families and teach our children.

Patricia Furness

Just Posted

Fraser Health monitors long-term care vaccination rates amid local COVID-19 outbreak

COVID-19 transmission has largely been on the decline in Agassiz-Harrison

Chilliwack’s Jordyn Huitema, a member of the Canadian national women’s soccer squad.
Another scoreless draw for Chilliwack’s Jordyn Huitema and Canadian national women’s soccer squad

Canada played Brazil to a 0-0 tie days after doing the same in a friendly against the Czech Republic

FVRD surveyed public opinion on cannabis production and processing in the electoral areas. Odour and distance from residential areas were the top concerns. (Black Press file)
Cannabis production and processing rules being drafted by Fraser Valley Regional District

Data from public opinion survey will be used to guide cannabis-related land use

Robert Nelson, 35, died after being stabbed at a homeless camp in Abbotsford on April 7 of this year.
Mom pleads for information about son’s killing at Abbotsford homeless camp

Robert Nelson, 35, described as ‘man who stood for justice, honour, respect’

Chilliwack firefighters watch as an O’Connor Towing operator removes a stolen Volkswagen station wagon from the Fraser River off Cannor Road in west Chilliwack on June 13, 2021. (William Snow photo)
PHOTOS: Stolen vehicle dumped in Fraser River in Chilliwack Sunday

Search and Rescue determined there was no one inside the car found upside down off Cannor Road

People watch a car burn during a riot following game 7 of the NHL Stanley Cup final in downtown Vancouver, B.C., in this June 15, 2011 photo. THE CANADIAN PRESS/Geoff Howe
10 years ago: Where were you during the 2011 Vancouver Stanley Cup Riots?

Smashed-in storefronts, looting, garbage can fires and overturned cars some of the damage remembered today

Port Alberni court house (Alberni Valley News)
Coroners’ inquest into 2016 death of Port Alberni teen rescheduled for June 21

18-year-old Jocelyn George died of heart failure after spending time in jail cell

Children’s shoes and flowers are shown after being placed outside the Ontario legislature in Toronto on Monday, May 31, 2021. THE CANADIAN PRESS/Frank Gunn
Ontario commits $10 million to investigate burial sites at residential schools

Truth and Reconciliation Commission identified 12 locations of unmarked burial sites in Ontario

Singer-songwriter Jann Arden is pictured with a draft horse. (Canadian Horse Defence Coalition)
Jann Arden backs petition to stop ‘appalling’ live horse export, slaughter

June 14 is the International Day to End Live Export of Animals

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

A letter from a senior RCMP officer in Langley said Mounties who attended a mayor’s gala in January of 2020 used their own money. Controversy over the event has dogged mayor Val van den Broek (R) and resulted in the reassignment of Langley RCMP Supt. Murray Power (L). (file)
Langley RCMP officers used ‘own money’ to attend mayor’s gala, senior officer says

‘I would not want there to be a belief that the police officers had done something untoward’

Squirrels are responsible for most of U.S. power outages. Black Press file photo
Dead squirrels in park lead Richmond RCMP to probe ‘toxic substance’ found in trees

Police aren’t sure if the chemical was dumped there or placed intentionally

Two hundred and fifteen lights are placed on the lawn outside the Residential School in Kamloops, B.C., Saturday, June, 13, 2021. The remains of 215 children were discovered buried near the former Kamloops Indian Residential School earlier this month. THE CANADIAN PRESS/Jonathan Hayward
Days after Kamloops remains discovery, Tk’emlups families gather to unite, move ahead

‘We have to work together because this is going to be setting a precedent for the rest of the country’

In this Saturday, May 29, 2021, file photo, people crowd the Santa Monica Pier in Santa Monica, Calif. California, the first state in America to put in place a coronavirus lockdown, is now turning a page on the pandemic. Most of California’s coronavirus restrictions will disappear Tuesday, June 15, 2021. (AP Photo/Damian Dovarganes, File)
With COVID tamed, it’s a ‘grand reopening’ in California

No more state rules on social distancing, no more limits on capacity, no more mandatory masks

Most Read