Ty Harasemow is the head shop steward at Nelson’s Save-On-Foods location for UFCW 1518. Photo: Tyler Harper

Ty Harasemow is the head shop steward at Nelson’s Save-On-Foods location for UFCW 1518. Photo: Tyler Harper

‘We are working the front lines’: Behind the till with a B.C. grocery store employee

A union rep at Save-On-Foods talks about life in the aisles during a pandemic

Ty Harasemow has worked in grocery stores for over a decade, and until now his biggest concern during a shift might have been stocking shelves.

Now, when he steps into Nelson’s Save-On-Foods location, Harasemow is surrounded by reminders he is suddenly an essential service worker in the middle of a global pandemic.

“We are working the front lines. None of us really know if we’re going to get sick…,” said Harasemow.

“To be perfectly honest, we’re taking our precautions. We are so diligent in this store I don’t believe any of our hands can take sanitizer much longer.”

Grocery stores are among the few places people are allowed, out of necessity, to gather. But for employees, many of whom are working for minimum wage, the realities of COVID-19 were not something they signed up for.

Harasemow, a head shop steward representing UFCW 1518 and the approximately 150 employees at the Nelson store, said many of his coworkers deal with some level of panic daily. Others, he added, are more relaxed.

“I don’t want to take away from the fact that yes, there is added stress being so congregated in our store, trying to abide by these rules that we’re socially applying to our customers, and actually fulfill them ourselves while still conducting a business. That’s proven problematic and stressful.”

UFCW 1518 represents workers at stores including Save-On, Safeway and IGA. In Nelson, the changes made at Save-On and Safeway are quickly apparent to customers. Carts are wiped down and hands sanitized at the door. Tape on the floors show how close to stand to others, and which direction to walk in. Plexiglass separates the till from the buyer.

Harasemow says his co-workers and union are generally content with the safety measures introduced by the company, and that he’s impressed by how quickly changes were made in March when lockdowns in B.C. began.

He added Save-On and the union also agreed to a raise of $2 per hour, retroactive to the beginning of March, as so-called hero’s pay during the pandemic.

“That just re-affirmed no types of political issues are going to [keep] us from working together as one right now, and that’s very good to see,” he said.

Dan Goodman, the secretary treasurer of UFCW 247 based in Surrey, mostly agrees with Harasemow’s characterization of union-company relations.

Goodman’s union represents 14,000 grocery store workers across B.C. at stores including No Frills, Extra Foods, Safeway and, in Nelson, the Wholesale Club. While he gives those companies credit for what they’ve done, Goodman also thinks the pandemic will change union expectations once bargaining resumes.

“I certainly think our members are going to be a lot stronger or less inhibited in telling the company how they feel about what their entitlement should be,” he said. “So I think it’s going to make things challenging at the bargaining table, for sure.”

The real issue the members of his union face, Goodman said, is with customers who aren’t respecting the rules or are perhaps becoming too comfortable in stores.

“I think they view the grocery store as a return to normalcy,” said Goodman. “I think people can’t go to a restaurant, you can’t do all these things you normally do in your every day life. You can’t send your kids to the park because it’s covered in yellow tape.

“So I think when they get into the stores, sometimes people forget, which I think is one of the reasons why they are going to the store too much. It’s an excuse to get out and forget about everything going on. They forget about that distance, they forget about having to wait or walk around somebody.”

What that’s meant, Goodman says, is a re-evaluation of a capitalist motto: the customer is always right. Younger staff have had an easier time asserting themselves, he said, while some more experienced staff have been reticent to express their needs with customers.

“We’re telling our members that when someone is in your space, you need to turn to them and say you need to give me my two metres,” he said.

“You have the right to do that, because ultimately you have the right to a safe workplace. So I think that’s been a bit of a challenge. That’s a whole new role, a whole new aspect that probably wasn’t there before.”

And it may not be one experienced in every store.

Harasemow said he’s been touched by how often customers have showed his colleagues patience and gratitude for doing a difficult job in trying times.

“So that’s the biggest thing I have to show appreciation for…,” he said. “We’re all on the same team here, we all want to be on the same page.”

Related:

Nelson grocers: ‘We’re not going to run out of food’

Nelson’s downtown markets to go ahead, but with changes



tyler.harper@nelsonstar.com

Like us on Facebook and follow us on Twitter

Coronavirus

Just Posted

Harrison Hot Springs country singer Todd Richard poses for a photo with Mission firefighters. (Photo/Sarah Plawutski)
VIDEO: Harrison country artist Todd Richard plans for a busy, rockin’ summer

Richard and his band look to live shows as restrictions start to lift

The theme for this year’s Fraser Valley Regional Library Summer Reading Club is “Crack the Case” and Katie Burns, community librarian at the Chilliwack Library, is encouraging people of all ages to sign up. She is seen here at the Chilliwack Library on Friday, June 18, 2021. (Jenna Hauck/ Chilliwack Progress)
Crack the case, read, win prizes with FVRL Summer Reading Club

‘Immerse yourself in other worlds and have a bit of fun while you do it,’ says Chilliwack librarian

Vanessa Dueck.
Snapshots of a Chilliwack father from his loving daughter

Father’s Day memories of special moments shared together

Rachel is a six month old Labrador retriever cross who was found at large. She is seen here at the Chilliwack SPCA on Thursday, June 17, 2021. (Jenna Hauck/ Chilliwack Progress)
VIDEO: Find Me My Furever Home – Rachel at the Chilliwack SPCA

6-month-old puppy found at large, now at Chilliwack SPCA, needs special home

Cpl. Scott MacLeod and Police Service Dog Jago. Jago was killed in the line of duty on Thursday, June 17. (RCMP)
Abbotsford police, RCMP grieve 4-year-old service dog killed in line of duty

Jago killed by armed suspect during ‘high-risk’ incident in Alberta

Marco Mendicino, Minister of Immigration, Refugees and Citizenship during a press conference in Ottawa on Thursday, May 13, 2021. THE CANADIAN PRESS/Sean Kilpatrick
Canada to welcome 45,000 refugees this year, says immigration minister

Canada plans to increase persons admitted from 23,500 to 45,000 and expedite permanent residency applications

FILE – Most lanes remain closed at the Peace Arch border crossing into the U.S. from Canada, where the shared border has been closed for nonessential travel in an effort to prevent the spread of the coronavirus, Thursday, May 7, 2020, in Blaine, Wash. The restrictions at the border took effect March 21, while allowing trade and other travel deemed essential to continue. (AP Photo/Elaine Thompson)
Feds to issue update on border measures for fully vaccinated Canadians, permanent residents

Border with U.S. to remain closed to most until at least July 21

A portion of the George Road wildfire burns near Lytton, B.C. in this Friday, June 18, 2021 handout photo. THE CANADIAN PRESS/HO, BC Wildfire Service *MANDATORY CREDIT*
Blaze near Lytton spread across steep terrain, says BC Wildfire Service

Fire began Wednesday and is suspected to be human-caused, but remains under investigation

(Black Press Media files)
Burnaby RCMP look for witnesses in hit-and-run that left motorcyclist dead

Investigators believe that the suspect vehicle rear-ended the motorcycle before fleeing the scene

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Blair Lebsack, owner of RGE RD restaurant, poses for a portrait in the dining room, in Edmonton, Friday, June 18, 2021. Canadian restaurants are having to find ways to deal with the rising cost of food. THE CANADIAN PRESS/Jason Franson
Canadian restaurateurs grapple with rising food costs, menu prices expected to rise

Restaurants are a low margin industry, so there’s not a lot of room to work in additional costs

RCMP crest. (Black Press Media files)
Fort St. John man arrested after allegedly inviting sexual touching from children

Two children reported the incident to a trusted adult right away

A police pursuit involving Abbotsford Police ended in Langley Saturday night, June 20. (Black Press Media file)
Abbotsford Police pursuit ends in Langley with guns drawn

One person arrested, witnesses say an officer may have been hurt in collision with suspect vehicle

(file)
Pedestrian hit by police vehicle in Langley

Injuries described as serious, requiring surgery

Most Read