Internet and DSL lights are illuminated on a modem in Chelsea, Que., Monday July 11, 2011. Rogers Communications Inc. and Videotron say they are temporarily lifting data caps on internet plans amid an outbreak of the novel coronavirus. (THE CANADIAN PRESS/Adrian Wyld)

Telecom companies temporarily remove internet data caps amid COVID-19

Overage fees on residential plans will be waived due to the public health situation

Rogers Communications Inc., Telus Corp. and Videotron say they are temporarily removing overage fees on internet plans amid an outbreak of the novel coronavirus.

Rogers spokeswoman Sarah Schmidt says all its business internet plans and a majority of its home internet customers already have unlimited data but it will waive overage fees on other residential plans due to the public health situation.

Videotron says in a release that it is also suspending data limits on all residential and business internet plans to Quebec organizations and businesses implement effective teleworking measures.

ALSO READ: ‘Social distancing’ ramps up as COVID-19 spreads and economic toll mounts

The Quebec-based company says its suspension will last until March 31 and the change will be applied automatically.

Telus on Thursday said it was waiving home Internet charges through the end of April, among other measures. The company also plans to flexible payment options for customers facing financial challenges due to the COVID-19 outbreak.

The announcements come as many businesses across Canada are allowing or requiring employees to work from home to help stop the spread of the COVID-19 virus.

Canada has recorded more than 150 COVID-19 cases and one death in a pandemic that has swept much of the world.

The Canadian Press

Like us on Facebook and follow us on Twitter

Coronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Are you a senior needing help during COVID-19? These Chilliwack volunteers are here for you

Picking up groceries and phone chats are just some of the services being offered at no charge

B.C. firefighters only responding to most life-threatening calls during COVID-19 pandemic

The directive comes after province spoke with paramedics, fire services, according to top doctor

Chilliwack Learning Society finds new way to get free books to kids amid COVID-19 pandemic

Debbie Denault is hoping others will join her in handing out free books in their own neighbourhoods

‘An extra $220 every 90 days’: B.C. patients pay more dispensing fees due to prescription limits

Kelowna woman says it’s outrageous to charge for refills every 30 days

‘I love you this much’: Chilliwack firefighters share drone video on two-metre physical distancing

The Chilliwack Firefighters Association has been doling out helpful, visual reminders about COVID-19

‘Better days will return’: Queen Elizabeth delivers message amid COVID-19 pandemic

The Queen said crisis reminds her of her first address during World War II in 1940

Emergency aid portal opens Monday, cash could be in bank accounts by end of week: Trudeau

Emergency benefit will provide $2,000 a month for those who have lost their income due to COVID-19

Education, not enforcement: B.C. bylaw officers keeping a watch on physical distancing

A kind word, it turns out, has usually been all people need to hear

COVID-19: Hospitals remain safe for childbirth, say Vancouver Island care providers

North Island Hospital has been asked to share its perinatal COVID-19 response plan

Insurance shock for B.C. condo owners

Claim-free two-year-old townhouse complex told premium will nearly triple

Canadian cadets to mark 103rd anniversary of Vimy Ridge April 9 virtually

Idea of Captain Billie Sheridan in Williams Lake, B.C. who wondered what to do in times of COVID-19

B.C. VIEWS: Pandemic shows need for adequate care home staffing

Seniors in B.C. care homes face challenging times

Most Read