One call to get questions asked about seniors care

Fraser Health launches new phone number to learn about resources for day program and other supports for seniors

Information about seniors resources and referral services has been centralized and people can now call 1-855-412-2121 daily from 8:30 a.m. to 4:30 p.m. to speak with trained

Fraser Health has made it easier for families to locate services to help seniors stay independent and in their homes longer.

Information about resources and referral services has been centralized and people can now call 1-855-412-2121 daily from 8:30 a.m. to 4:30 p.m. to speak with trained, multi-lingual staff.

Carl Meadows, director of clinical programs for home health, said callers can find out about support services or arranging for a clinic or home visit for further assessment.

Some of the supports that can be provided are help with:

• home support (bathing/grooming/toileting/feeding);

• in-home health care;

• nursing clinics in all communities;

• day programs for seniors;

• services to give caregivers a break.

Having only one number to call improves and streamlines client support, said Meadows.

“Our philosophy is ‘home is best,'” Meadows said, noting that people can get help developing a plan so elderly people can stay independent and at home longer, even after a hospital stay, or when they are having difficulties looking after themselves.

The new centralized system has also been integrated with B.C.’s acute care hospitals so people can return home more easily with appropriate nursing and other supports.

DON’T WAIT TO CALL

But Meadows advises people not to wait for a health emergency to plan for assistance for their loved one.

“We don’t want them to wait until their mother has fallen, humans are like this, particularly around caregiver burnout. Families will adjust and move their lives around incredibly, and then they’re on the burning platform. Humans don’t do a lot of pre-planning.”

Among the questions people ask themselves are: Can mom stay home safely by herself? Who will help Dad with his personal care when I’m at work? I no longer think I can live at home alone. I think I need some help, but what is available?

Meadows said Home Health Service Line staff can make suggestions and refer a client for a clinic or home assessment.

The new number is already in service for new clients, but current Home Health users can continue to call their local Home Health office for assistance.

People can also call 211 to look for community, social or government services.

dstrandberg@tricitynews.com

 

Just Posted

Chilliwack Chiefs erase three goal deficit in overtime win

Down 3-0 to the Cowichan Capitals, the Chiefs came back to win 4-3 in the BCHL Showcase match.

Chilliwack man feeling helpless about puppy stolen while at church

Evidence of neighbour trespassing and accusing him of dog neglect not enough for RCMP

UPDATE: Missing Chilliwack man has been found

Chilliwack RCMP is thanking the public for keeping an eye out

UPDATED: Chilliwack councillor’s expenses being sent to the RCMP

Decision to have expenses audited and shared with RCMP taken at special meeting of council

Risk of thunderstorm this afternoon for Vancouver Island and Lower Mainland

A special weather statement calls for heavy rain and wind over the next 48 hours

VIDEO: Neighbours fear impact of B.C. tent city residents

Greater Victoria residents opposed to campers voice concerns at provincial campground

B.C. premier apologizes for removal of 1950s totem pole at Canada-U.S. border

First Nations say pole was raised at Peace Arch but removed to make way for tourism centre

Tornado touches down in Ottawa and Gatineau, Que.

Environment Canada says cars and homes have been damaged by severe thunderstorms and high wind gusts

An unexpected sight: Bear spotted eating another bear in central B.C.

Cheslatta Carrier Nation Chief finds bear eating another bear’s carcass

Free vet clinic caters to pets of homeless, low income people

The first such clinic in Langley will take place later this month.

RCMP confirm death of missing BC teen Jessica Patrick

No details on cause were given. Case is under criminal investigation and police are asking for tips.

Extradition hearing set for Lower Mainland developer accused of fraud

Mark Chandler will go before the B.C. Court of Appeals early next year.

CUTENESS OVERLOAD: 2 sea otters hold hands at the Vancouver Aquarium

Holding hands is a common – and adorable – way for otters to stay safe in the water

B.C. teen with autism a talented guitarist

Farley Mifsud is gaining fans with every performance

Most Read