B.C. Ombudsperson Kim Carter was in Chilliwack this week

Ombudsperson hears from groups in Chilliwack last week

The Ombudsperson is known as "B.C.'s independent voice for fairness."

B.C. Ombudsperson Kim Carter Carter was in Chilliwack last week, meeting reps from government services, groups and agencies while staff met with members of the public.

She was on a province-wide tour of communities representing the Office of the B.C. Ombudsperson.

The office serves the entire province from Victoria offices.

“But because we serve the whole province, it’s important that we go out, listen and talk to people,” she said.

They effectively open the Ombudsperson’s Office for a day in the communities they descend on, and they make two or three trips per year. Last week it was visits to Chilliwack, Abbotsford, Richmond and Surrey.

The Ombudsperson is known as “B.C.’s independent voice for fairness,” investigating and reporting on everything from provincial ministries, to school districts, municipalities and regional districts.

And while Carter said she can’t disclose the subject matter, precise concerns, or complaints she heard in Chilliwack last week, she can point to the annual report with a complete list of files opened.

“A number of cases are also summarized in the annual report,” she explained to the Progress, but the identities of the complainants are not disclosed, to maintain confidentiality.

Sometimes the office issues a report on a single topic, like drinking water safety, lottery prize payouts, or seniors’ care.

They issued a report on Open Meetings: Best Practices Guide for Local Governments last fall.

“It’s the beginning of preventative ombudsmanship,” she said. “It’s an initiative rather than waiting for complaints to come in, it provides information and guidelines.”

She said the idea is that it might reduce the number of complaints.

Anyone who may have missed an opportunity to speak with her or one of her staff, can still contact the Victoria office at 1-800-567-3247.

Check out the annual reports at http://www.ombudsman.bc.ca/resources-and-publications/annual-reports



Just Posted

Chilliwack Chiefs rally falls one short in loss to Langley

The Rivermen jumped out to a 4 goal lead then hung on for a 4-3 win at Prospera Centre.

Search continues near Ashcroft for missing Prince George woman

Jenny Lynn Larocque’s vehicle and dog were found in Venables Valley, but there is no sign of her

Prevailing in the face of adversity

Chilliwack pilot living life to fullest will speak at UFV Oct. 23

UPDATE w/ VIDEO: Chilliwack homeless camp given eviction notice

Inside the camp that will be removed by Monday RCMP according to trespass notice

Missing Chilliwack teen found ‘safe and sound’

Boy found just as mother was organizing search

VIDEO: Sears liquidation sales continue across B.C.

Sales are expected to continue into the New Year

Human remains found at Silver Creek property

RCMP have been searching the property in the 2200 block of Salmon River Road for the past three days

New B.C. acute care centre opens for young patients, expectant mothers

Facility aims to make B.C. Children’s Hospital visits more comfortable

Police officer hit by car, stabbed in Edmonton attack back on job

Const. Mike Chernyk, 48, returned to work Thursday

UBC medical students learn to care for Indigenous people

Students in health-related studies to take course, workshop to help better serve Aboriginal people

Dorsett has 2 goals, assist in Canucks’ 4-2 win over Sabres

‘It was a real good hockey game by our group,’ Canucks coach Travis Green said.

Berry disappointed: Bear tries to eat fake fruit on woman’s door wreath

A Winnipeg woman has taken her berry-embellished wreath down, after a hungry bear visited her porch

Are you ready for storm season?

BC Hydro offers tips on preparing for the storm season

Man in custody linked police search near Salmon Arm

Police have not connected arrest to search at Salmon River Road property

Most Read