People get their temperatures tested at the T&T grocery store to help curb to spread of COVID-19 in Markham, Ont., on Monday, April 20, 2020. Temperature checks and masks are part of a handful of increased protective measures companies like Air Canada, T&T Supermarket and Longo’s are launching as provinces across Canada slowly start to reopen in the middle of the pandemic. THE CANADIAN PRESS/Nathan Denette

People get their temperatures tested at the T&T grocery store to help curb to spread of COVID-19 in Markham, Ont., on Monday, April 20, 2020. Temperature checks and masks are part of a handful of increased protective measures companies like Air Canada, T&T Supermarket and Longo’s are launching as provinces across Canada slowly start to reopen in the middle of the pandemic. THE CANADIAN PRESS/Nathan Denette

Companies beef up COVID-19 measures with masks and temperature checks

Policies are part of a handful of increased protective measures companies are launching as provinces start to reopen

When travellers board Air Canada flights, they will have more than their tickets checked.

The Montreal-based airline will soon require all guests to have their temperature read, helping Air Canada detect potential travellers with COVID-19 symptoms.

Similar checks have been implemented on a voluntary basis for two weeks at T&T Supermarket locations and starting Monday, shoppers at Longo Brothers Fruit Markets Inc. are required to wear face masks to enter stores.

The policies are part of a handful of increased protective measures companies are launching as provinces across Canada slowly start to reopen.

The measures are expected to change how we shop, work, travel and play.

“We have to get used to the fact that we will have to maintain physical distancing, but it’s not always going to be possible and so adding the mask gives a little extra layer precaution,” said Vivek Goel, a professor at the University of Toronto’s Dalla Lana School of Public Health.

“We need to restore public confidence so that when (people are) going out to the store or getting on an airplane, they’re going to be as safe as possible.”

Some businesses have moved toward taking temperatures because it reinforces and reminds people that if they have a temperature, a cough or a runny nose they should stay home.

The checks aren’t fail proof because some who contract the virus are asymptomatic at first or never develop any signs of COVID-19, said Dr. Theresa Tam, Canada’s chief medical officer of health.

“The more you actually understand this virus the more you begin to know that temperature-taking is not effective at all,” she said Monday.

Masks have similarly been a source of controversy for public health officials who deemed them unnecessary when the pandemic began.

Michael Bryant, the executive director and general counsel for the Canadian Civil Liberties Association, said some measures can be concerning because “you’re giving store employees and airline employees a new power that they are exerting over other people to either deny them entry or even just simply to take their temperature.”

Bylaw officers given similar powers have so far been “overzealous” in their reprimands, which could happen at businesses, he warned.

There are also lot of unknowns about what is being done with the data these companies collect and how it will be used in the future, Bryant said.

While people in urban centres can “vote with their feet,” by not visiting supermarkets or flying with airlines with specific measures in place, not everyone is so fortunate.

“In regions where there isn’t consumer choice, this is a very big decision… because it threatens people’s food security if they have no other place to go to get food,” he said.

Despite the concerns, Goel said mask requirements and temperature checks are bound to become common sightings as companies reopen.

Already grocery stores have gone a few steps further with plexiglass shields for cashiers, special shopping hours for seniors and staggered lines keeping people at least about two metres apart.

They have also asked shoppers to stop bringing reusable bags to stores and have removed self-serve and sampe foods.

The mask requirement is newer.

Gabriel Comanean, a Markham, Ont.-based renovations worker, first noticed grocery stores introducing the requirement for shoppers on a trip to Field Fresh Foods in Scarborough with his wife at the end of March.

“We went there shopping and then they asked us to leave,” he said. “We didn’t have masks on.”

A worker at the grocery store later verified the policy in a call with The Canadian Press.

Comanean was initially taken aback by the request, but the couple later returned with masks and now wears them whenever they go shopping.

“It’s safer to have a mask on, not only for yourself but for other people and protecting them,” Comanean said.

READ MORE: B.C. records three new COVID-19 deaths in longterm care over past 48 hours

Over at Air Canada, masks are just the start of precautions.

Canadians are being encouraged to stay home and avoid flying, but the airline has developed a plan for when restrictions are loosened, including infrared temperature checks, requiring face coverings, revising food policies to minimize crew and passenger contact and beginning eclectrostatic cabin spraying to disinfect planes.

“To promote physical distancing and provide more personal space onboard our aircraft, we will block the sale of adjacent seats in economy class…until at least June 30,” added senior executive Lucie Guillemette, on the company’s Monday earnings call.

As more businesses start to open Goel expects them to be confronted by issues they have never encountered before, such as how many people to allow on an elevator at once or whether people should only be allowed to ride if they are wearing a mask.

In classrooms and at movie theatres, cleanings will need to be increased and some patrons may want to bring along their own wipes to give their seat an extra scrub.

Companies, he said, are going to have to warn customers and employees about changes in advance and make it simple to follow the guidelines.

“They’re going to have to make it as easy as possible,” he said. “There’s going to have to be a pretty significant change in public attitude.”

However, Goel said public needs to be reminded that while more measures can stop the spread of the disease, they won’t catch and prevent every COVID-19 case.

“We have to be prepared to accept that there will be some cases of COVID-19 as we start to reopen things,” he said.

“We’re going to have to weigh that against the benefits of staying locked up forever.”

— with files from Christopher Reynolds in Montreal and Mia Rabson in Ottawa.

Tara Deschamps, The Canadian Press


Like us on Facebook and follow us on Twitter.

Coronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Ripy Jubbal of Abbotsford has received a 30-month jail sentence for the fraudulent use of credit cards and credit card data. (Facebook photo)
Abbotsford woman sentenced for $80K in fraudulent credit card purchases

Ripy Jubbal and spouse used identities of 19 different victims, court hears

A woman in the Harrison Mills area was attacked by a cougar on Tuesday, May 4. (File photo)
UPDATE: 2 cougars killed following attack in Harrison Mills

Attack victim remains in hospital in stable condition

....
Abbotsford graphic designer pitches Flyers rebrand for AHL team

Alex Svarez suggests new affiliate team turns back the clock and brings back Flyers moniker

Mike Haire, a former vice-principal at W. A. Fraser Middle School in Abbotsford, began court proceedings on Monday, May 3 in New Westminster for two child pornography offences.
Trial paused for former Abbotsford vice-principal charged with child porn

Judge reserves decision on admissibility of evidence against Mike Haire

Abbotsford’s Jake Virtanen is now under investigation from the Vancouver Police Department following sexual misconduct allegations. (John Morrow/Abbotsford News)
Vancouver police investigating sexual misconduct claims against Canucks’ Jake Virtanen

Abbotsford native remains on leave with the Vancouver Canucks following recent allegations

Jose Marchand prepares Pfizer COVID-19 vaccination doses at a mobile clinic for members of First Nations and their partners, in Montreal, Friday, April 30, 2021. The National Advisory Committee on Immunization is coming under fire after contradicting the advice Canadians have been receiving for weeks to take the first vaccine against COVID-19 that they’re offered. THE CANADIAN PRESS/Ryan Remiorz
Trudeau says he is glad he got AstraZeneca, vaccines are only way out of pandemic

‘The most important thing is to get vaccinated with the first vaccine offered to you’

B.C.’s provincial health officer, Dr. Bonnie Henry. THE CANADIAN PRESS/Jonathan Hayward
Dip in COVID-19 cases with 572 newly announced in B.C.

No new deaths have been reported but hospitalized patients are up to 481, with 161 being treated in intensive care

Solar panels on a parking garage at the University of B.C. will be used to separate water into oxygen and hydrogen, the latter captured to supply a vehicle filling station. (UBC video)
UBC parkade project to use solar energy for hydrogen vehicles

Demonstration project gets $5.6M in low-carbon fuel credits

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

FILE – A student arrives at school as teachers dressed in red participate in a solidarity march to raise awareness about cases of COVID-19 at Ecole Woodward Hill Elementary School, in Surrey, B.C., on Tuesday, February 23, 2021. THE CANADIAN PRESS/Darryl Dyck
B.C. ‘should be able to’ offer 1st dose of COVID vaccine to kids 12+ by end of June: Henry

Health Canada authorized the vaccine for younger teens this morning

A woman wears a face mask and shield to curb the spread of COVID-19 while walking in North Vancouver, B.C., on Wednesday, January 6, 2021. THE CANADIAN PRESS/Darryl Dyck
B.C. CDC updates info, acknowledging small respiratory droplets can spread COVID-19

Large droplets, not aerosols had been fixture of public health messaging for many months

A picture of Shirley Ann Soosay was rendered from a postmortem photographer and circulated on social media. (DDP graphic)
B.C. genealogist key to naming murder victim in decades-old California cold case

In July 1980, Shirley Ann Soosay was raped and stabbed to death

Mary Kitagawa was born on Salt Spring Island and was seven years old when she was interned along with 22,000 B.C. residents in 1942. (B.C. government video)
B.C. funds health services for survivors of Japanese internment

Seniors describe legacy of World War II displacement

Most Read