Chilliwack RCMP investigators are asking for public help to generate new tips in their search for Tammy Penner who was last seen in January, 2005.
Tammy had contacted her sister in August, 2005, but has not been heard from since.
"This has left us so unsettled, not knowing if there is something we can do to help her," Tammy's step-sister Kelly Wdowiak said.
"We just want to know one way or another if she is still with us," she said. "We need that closure."
Police said Tammy is a mother, a daughter, a sister and she is missed by many.
"If somebody knows something about the whereabouts of Tammy Penner, we want them to know that we are certainly here to listen," RCMP Insp. Grant Wilson said.
"The Chilliwack RCMP need the assistance of the public to solve Tammy's disappearance," he said.
Tammy goes by several aliases including Tammy Glendinning, Kim McLean, Kim Eileen Glendinning, Tammy Berston, Tammy Eliason and Kim Penner.
Tammy is about 5'7" tall with a slim build and medium-brown hair and blue eyes. She has several tattoos including a male/female sign on her right upper arm, a black jaguar on her upper left shoulder, and a half-moon on her abdomen.
The Chilliwack RCMP Serious Crime Unit is working hard to solve the mystery of her disappearance.
They suspect there may be people out there who know something, but for whatever reason, were not willing to speak to police in the past.
But life circumstances change, and someone may now be willing to come forward.
The RCMP wants to encourage anyone with information to call the Chilliwack RCMP at 604-792-4611 or Crime Stoppers at 1-800-222-TIPS.