When it comes to your fridge, it’s the space inside for drinks and meals that really counts.
The same could be said of Trail Appliances on Fraser Way. It might look modest from the outside, but step inside and you’ll find a surprise around every corner.
“I hear from customers all the time that the store seems to just keep going and going. It’s a lot bigger than they expect,” says Warren Reyes, the Abbotsford Store Manager.
Previous owner Lucky Gandha started the appliance store inside a remodelled home, but over the years he expanded into the neighbouring strip-mall. When Trail Appliances purchased the business in 2018 they found plenty of room to put thousands of appliances on display. With appliances from over 50 brands based in North America, Asia and Europe, the store offers something for everyone.
Connected under one roof
Trail Appliances offers Excellent Everyday Pricing on over 8000 products, so there’s something for every budget and lifestyle. Their customer support, product experts, delivery drivers and service technicians are all local Trail employees, so you’ll receive consistently top-notch customer service from start to finish.
Product experts spend eight weeks at “Trail University” learning the fundamentals of each appliance and the specifics of individual brands. On the floor they work as a team to answer customer questions, supporting each other.
“We grow together,” Reyes says, “It’s all about ongoing training and ongoing support.”
The inter-connectivity at this Canadian, family-owned company reaches even further. When you call Trail Appliances customer support, you’re not dialing overseas.
“Our call centre is local, as is our Head Office,” Reyes says, and that means that the Trail Appliances team can easily work together to find creative solutions.
In-house delivery personnel have that same commitment to customer service and will go the extra mile to get your new appliances safely into your home.
“When it was time for Lucky to pass on his business, he chose Trail Appliances for a reason. We care about the community and are passionate about following the precedent he set.”
The Trail Test Drive
Touch, test and hear your new appliance in the showroom to see if it’s right for you. How loud is that dishwasher? Turn it on and find out! Is this dryer big enough for your needs? Use some of the store-provided towels to load it up and get a better sense of its size.
See the latest smart technologies and other impressive appliance innovations in store at 32210 S Fraser Way and find the appliance that fits your budget and lifestyle!