When Lucky Gandha decided that it was time to move on from Lucky Appliances, the store he had poured his heart into for 11 years, he was faced with a dilemma; who could he trust to take over the store and provide his incredible level of service to his customers?
You could say that he lived up to his name when he was presented with the perfect buyer for his business: Trail Appliances.
In order to spend more time with his three children, and after many years selling appliances, Gandha was ready to hand over the reigns of Lucky Appliances. One thing was clear as he embarked on this journey: he would only sell to a buyer that could and would offer the same level of customer service that he has for years.
With this acquisition, people of Abbotsford and the Fraser Valley will be able to depend on Trail Appliances for expert sales staff, unparalleled service, competitive pricing as a result of Trail’s 15 Western Canadian stores, including nine locations in B.C., and the best selection of appliances in Western Canada, including over 50 brands and thousands of appliances to choose from.
Customers of Lucky Appliances will be happy to know that the sales staff will remain the same, and the feeling they’ve had doing business with Lucky isn’t going anywhere.
“I am happy that when I leave, my customers, when they come in the store, will be getting the same kind of welcome,” Gandha said.
“Lucky really became a staple here in the Abbotsford market and in a very short amount of time, which is very, very impressive,” said Trevor Love, Director of Sales for Trail Appliances. “We have been very much welcomed into the community and I think a big part of that is the fact that Lucky is here helping out and reassuring his loyal customers that they are in good hands with us. Between Trail and Lucky, we will ensure the same great service and pricing continues as the torch is passed to Trail.”
For Lucky Gandha, selling his business to Trail Appliances was a no-brainer, because they made him feel like family and he believes that they will do the same with every member of the Abbotsford community. Being a family-owned and operated company, Trail Appliances knows a thing or two about fostering a sense of community, and believes it is very important not just to have a storefront in Abbotsford, but to connect to the community through support of local events, sports teams and community organizations.
You’re invited to come in and see the service and selection for yourself. Visit Trail Appliances at 32210 S Fraser Way.