After five years of building her business in her original location, Chilliwack notary Jackie Tait welcomes clients to her new office, right in the heart of downtown Chilliwack.
While the new office offers more room for her dedicated team – not to mention a modern and welcoming atmosphere – clients will continue to find the personalized care they have enjoyed from Tait all along.
“That ‘small office’ feel is important to us,” says Tait, who opened her own firm after 20 years in the industry. “Yes, we have the same skills and expertise as the bigger offices, but we also take the time to sit down with our clients and learn what’s important to them – what their goals are. In doing this, we can evaluate their various options, including some they may not have thought about yet, to find the best fit for their needs. We don’t believe in cookie-cutter solutions.”
A focus on education
This education element is at the heart of Tait’s approach, and it’s no surprise she also continues helping to teach the conveyancing portion of the new Notary Practical Training program for the Notary Society.
“I believe in giving my clients all the information and helping them make an informed decision. Quite often they’ll say, ‘Wow, I hadn’t thought of that!’”
It’s also educating the public about all that notaries offer.
More than simply notarizing documents, notaries in British Columbia are involved in many of life’s milestones – from preparing the legal documents for your first home purchase to preparing your will and power of attorney. Areas of expertise include real estate conveyancing, estate planning and personal planning.
And that was part of the reason for the new location. The new space will allow Tait to concentrate more of her attention on estate planning, which she finds particularly rewarding.
“I really enjoy working with seniors; they have such great stories and life experience to learn from, and I can really take the time to get to know our clients.”
She also commends her staff for supporting this philosophy.
“I definitely could not be doing this without our amazing team – the public compliments us all the time about how friendly and helpful our staff are,” Tait says, adding that in addition to a convenient, centralized location, she also offers evening and weekend appointments by appointment, as needed.