Tragically Hip performs in 2009. (Scott Alexander/Wikimedia Commons)

Cap reseller ticket prices, control bots, B.C. told

Survey finds frustration with live event tickets being scooped up

Tickets for live events start showing up on the secondary market as soon as an event is sold out, and sometimes before they are offered to the general public.

That’s one of the frustrations B.C. ticket buyers have with the current system, according to a survey conducted by the B.C. government this spring. Popular concerts such as the Tragically Hip farewell tour last year have led to calls for a solution, and survey respondents say they’d like to see a cap on price increases by resellers.

Respondents suggested banning automated programs or “bots” from scooping up tickets as soon as they are available for online sale, and preventing resale of tickets before they are offered to the public from the primary ticket source.

The B.C. government hosted an online questionnaire for three weeks in March 2018, with 6,507 responses submitted.

The province is looking for legislative options to make the ticket selling system fairer for consumers, although the ministry acknowledges the demand for some events will always outstrip supply and reselling is a part of the market.

Tickets selling out quickly was the experience of 96 per cent of the survey respondents, most of whom buy event tickets online more than once a year. Nearly 60 per cent reported that they had seen tickets offered by a secondary seller before the primary seller was making them available.

More than half of respondents said they had bought tickets from a secondary seller, despite concerns about the price and availability of refunds.

There were few reports of actual fraud, with 89 per cent reporting that the tickets they bought from a secondary seller actually got them into the event.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Parent concerned over privacy breach is a candidate for Chilliwack school board

Brian Mielke said sharing of student names with U.S. research firm shows trustees disregarding law

Chilliwack athletes run in the rain at first cross-country race

Dozens of elementary/middle/high schoolers tackled a mucky course next to Twin Rinks last Thursday.

Fraser River First Nations say they aren’t getting their share of sockeye

Shortage is a result of decisions made by DFO, not a shortage of sockeye, complaint says

Chilliwack Chiefs benefit from BCHL Showcase exposure

Carter Wilkie’s first BCHL goal Saturday against Wenatchee earned him talks with several NCAA scouts.

Surging Okanagan Sun stop slumping Valley Huskers

A blocked punt set the tone for the Sun in a BC Football Conference game at the Apple Bowl.

Video: Flyers new mascot ‘Gritty’ a bearded, googly-eyed terror

The Philadelphia Flyers unveiled their new mascot Monday, and as one would expect of the team that gave us the “Broad Street Bullies,” he’s far from cuddly.

Edmonton cannabis company revenues more than triples to $19.1 million

Aurora Cannabis revenues more than triple in fourth quarter

B.C. pharmacist suspended for giving drugs with human placenta

RCMP had samples of the seized substances tested by Health Canada

Seattle one step closer to NHL after arena plan approved

Seattle City Council unanimously approved plans for a privately funded $700 million renovation of KeyArena

Harvest Moon to light up B.C. skies with an ‘autumn hue’

It’s the first moon after the autumn equinox

Hockey league gets $1.4M for assistance program after Humboldt Broncos crash

Program will help players, families, coaches and volunteers after the shock of the deadly crash

Canada has removed six out of 900 asylum seekers already facing U.S. deportation

Ottawa had said the ‘overwhelming majority’ had been removed

Appeal pipeline decision but consult Indigenous communities, Scheer says

The federal appeals court halted the Trans Mountain expansion last month

Most Read